Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Starting a Return
To start a return, you can contact us at info@everydaystaps.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Inquiries
You can always contact us for any return question at: info@everydaystaps.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions about your specific item.
Final Sale and Gift Cards
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Return and Cancellation Policy
All items in original, unworn condition may be returned for a full refund to be issued back to the original payment method. Returns must be initiated within the 14 days return period. Please contact us at info@everydaystaps.com for assistance.
Shipping Costs
Please note that WristRealm does not cover the shipping costs for the return. It is the customer's responsibility to pay for safe shipping to our office.
Order Cancellation
If your order has not been shipped, we will issue a full refund including shipping costs. If your order has shipped, we cannot redirect the package back to us. Please contact us at info@everydaystaps.com for a return.
Refund Process
All refunds are issued back to the original form of payment.
Shipping Your Return
Please contact us at info@everydaystaps.com for a return authorization before shipping any returns. If the products are eligible for return, ship them to:
NordicCart AB
Fårticksgatan 95
749 45 Enköping
Sweden
When will I recieve my refund?
We will refund your payment as soon as we have received and inspected your returned items. This process typically takes 3-5 business days to complete, and the refund will be credited to the original form of payment.