Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

During high-demand periods, processing times may be slightly longer.

Shipping Within Sweden

For all orders shipped within Sweden, we use PostNord.

  • Carrier: PostNord

  • Estimated delivery time: 1–2 business days after dispatch

  • Tracking: Yes, tracking information will be provided

Delivery times may vary depending on location and PostNord’s current workload.

International Shipping

All international orders are shipped using UPS Express to ensure fast and reliable delivery.

  • Carrier: UPS Express

  • Estimated delivery time: 1–3 business days after dispatch

  • Tracking: Yes, full tracking included

Delivery times may vary depending on destination and customs clearance procedures.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
All shipping fees are clearly displayed before you complete your purchase.

Customs, Duties, Taxes & Tariffs

For international orders, customs duties, import taxes, or tariffs may apply depending on your country’s regulations.

For shipments to the United States, orders with a total value of 800 USD or less generally qualify under the de minimis rule and are typically exempt from customs duties and tariffs.

Orders exceeding 800 USD may be subject to customs duties, tariffs, and additional fees determined by U.S. Customs and Border Protection.

Any customs charges, duties, taxes, or tariffs imposed by the destination country are not included in our prices and are the responsibility of the customer.

We recommend checking with your local customs authority if you are unsure how these rules apply to your order.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number.
You can track your shipment via PostNord (Sweden) or UPS Express (international) until delivery.

Incorrect Address Information

Please ensure that your shipping address is correct and complete at checkout.
We are not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the order.

Delays & Unforeseen Circumstances

While we strive to deliver all orders on time, we are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our control.

We appreciate your patience and understanding in such cases.

Questions About Shipping

If you have any questions regarding shipping, delivery times, or customs, please contact our customer support team.
We aim to respond to all inquiries within 24–48 business hours.